Guidelines for Renewing ID Cards with Updated Place Names on VNeID

Citizens can renew their ID cards with updated administrative place names and will be exempt from fees, with support for appointment scheduling and flexible status tracking via VNeID.

On August 12, the Department of Administrative Management of Social Order (C06, Ministry of Public Security) announced that the renewal of ID cards due to changes in administrative boundaries via the VNeID application applies to cases where the card is still valid but still shows the old administrative unit.

To renew an ID card on VNeID, citizens must first have a Level-2 electronic identification account. They can then send an online request to the competent authority in their locality by following these steps:

Step 1: Log in to the application. On the main interface, under the Service Groups section, select Administrative Procedures. Then, under Citizen ID Services, select ID Card Renewal and enter your passcode.

Step 2: Click Create New Request. Here, the screen will display options to apply for yourself or on behalf of someone else.

• For self-application, the system will automatically fill in basic information such as full name, date of birth, personal identification number, and phone number. The user should review the information and click Verify Information so the system can cross-check with the National Database.

• For applying on behalf of a relative, you must enter your relationship with the person needing the ID renewal, as well as all required information marked with “*”.

Step 3: Citizens review the information, then select the place of processing and the method of receiving the result, and click Submit Application. Finally, they can track the request history and go for data collection according to the scheduled appointment (if any).

The processing time is 7 working days from the date of receipt of a complete and valid application.